Refund policy

Refund Policy

We only offer refunds for:

- Faulty products

- Damaged items

- Incorrect items received

To request a refund:

- Contact us within 3 days of delivery

- Provide photos of the issue

- Email: director@melammu.com.au

We do NOT offer refunds for:

- Change of mind

- Used products

- Opened skincare items for hygiene reasons

Approved refunds will be processed to the original payment method.

This policy complies with Australian Consumer Law.